Quality-in-project-management

Project Quality Management Beginners Guide

In any organization or company, there are processes in place to ensure that the quality of the product or service meets the required standards. Quality management is the umbrella term that refers to all the various activities and procedures that are followed to ensure that the quality of the product or service is maintained. 

This includes all the activities required to achieve the project objectives within the defined scope, time, and cost. It is a process that is followed during the execution phase of a project to ensure that the project meets all the quality requirements that have been set. 

This guide will explain everything you need to know about project quality management, including its process, tools, and techniques.

Quality Phases

Quality Planning

Quality in project management is a process that includes the configuration, development, and implementation of quality standards within a project. Quality standards are set by an organization or a team to ensure that the project meets all requirements and deliverables and that it is free of any defects or errors. 

A quality project manager is a person responsible for the overall quality of a project. This individual must know operations management skills and leadership abilities.

The Project Management Institute (PMI) defines quality as the degree to which deliverables fulfil requirements. Deliverables are the products, services, and results of a project.

The design of experiments is a type of research method that is commonly used in the field of project management. They are used to test new ideas or approaches to project quality management. 

There are four major types of cost of quality in project management: prevention costs, internal failure costs, external failure costs, and appraisal costs.

When it comes to quality in project management, there are a few key players who are responsible for ensuring that standards are met even in Scrum.

Project Testing

Quality Assurance

Developing and implementing a quality assurance plan is an important part of any quality management system. It helps to ensure that products or services meet the requirements of the customer and are fit for their intended purpose.
>> Free Quality Assurance Template

Some common quality metrics include customer satisfaction, cycle time, failure rate, quality control, defect density and more.  Each metric measures something different, but all are important in ensuring the success of your project.

Some common quality metrics include customer satisfaction, cycle time, failure rate, quality control, defect density and more.  Each metric measures something different, but all are important in ensuring the success of your project.

The purpose of a quality audit is to assess the effectiveness of an organization’s quality management system and identify any areas that need improvement. 

Non-conformance costs of quality exist when an action is not planned, performed, or completed within desired reliability. 

Quality Concepts

Quality Control

Quality control is the process of verifying whether or not a project meets the predetermined quality standards on the project’s deliverables.

Quality control measurements are the output of quality controls. These measurements are the data gathered to assess whether something meets the requirements. 

Quality acceptance criteria are the performance requirements, deliverables, and conditions that must be met in order for a project to be considered successful. 

Inspection is a process of verifying whether a project meets specified requirements. It is a formal review process that is conducted at predetermined intervals during the project lifecycle. 

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