Categories: Must Reads

6 Ways to Improve Your Communication Skills At Work

1. Pay attention to your nonverbal communication

Your nonverbal communication can indicate your level of confidence which is exceptionally important when you are conveying an idea to your colleagues, your boss, or customers.

2. Find out a preferred way of communicating

Everyone has different communication preference. Some people like to use email, and some like face-to-face conversations. Respect the person you’re trying to contact and use the method they seem to prefer.

3. Get your point across

Keep your conversation neat, informative, and understandable. Instead of focusing on what you want to say to get your point across, focusing on what you want your audience to hear.

4. Be a listener

Not only should one be able to speak effectively, one should also listen to their audience’s words and engage in communication on what their audience is speaking about.

5. Listen to what people do not say

Listening for any emotional clues that signal there might be more to the story, asking clarifying questions to ensure you fully understand what they are saying, and noticing their nonverbal language changes may help you identify what is not being said.

6. Practice

“Great communicators are made, not born.” Excellent communication skills are developed through constant practice, beginning with simple interactions. Everyday when you are at work, you have great opportunities to practice your interpersonal skills.

Shane Drumm

Shane is an Agile Project Manager who specialises in digital web projects. He has worked with numerous distributed teams in Asia, Europe, US and Australia. In his spare time, enjoy travelling, cycling, digital start-up ventures and hustling to help other business owners with their digital presence. Find out more about Shane on and please reach out and connect with Shane on LinkedIn.


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